Accessibility

Our approach

DOS aims to make key information and account controls understandable and usable This statement describes the approach and a way to report barriers; it is not a claim that every app and website screen has been independently audited or certified against an accessibility standard

Using these pages

The Accessibility button opens display preferences for larger text, high contrast, underlined links, reduced motion and a readable font You can use it by keyboard, close it with Escape and reset your choices Preferences stay in this browser; they do not change your DOS account or track your activity Browser zoom remains available

These pages use semantic headings, a skip link, labeled form fields, keyboard-visible focus and horizontally contained tables Text can be enlarged through browser controls Essential information does not require an animation, a hover action or downloading a separate image

Optional choices should have clear labels, including a refusal option Errors should explain how to correct the input without deleting the message unnecessarily A legal document should remain readable even if optional scripts fail

Report a barrier

Describe the page or app screen, what you were trying to do, and the barrier If helpful, include your device, browser and assistive technology version Do not send medical information or credentials Use Contact with the product-support topic and start the message with “Accessibility”

If the barrier prevents a privacy request, deletion or other legally protected action, explain the action you need so a suitable alternative can be arranged The barrier does not remove your rights

Known limits and review

Third-party login, external media and store screens can behave differently Report relevant issues even when another provider is involved Claims of WCAG conformance, certification or statutory compliance require an actual scope, evaluation and evidence; none is asserted by this statement